Our Services

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Solutions to business challenges do not simply materialize, even with so many great digital tools available.  Because business and digital transformation should not be a one-size-fits-all endeavor, we believe that listening to people and working to deeply understand their needs and the specific way in which they work allows us to develop a right-sized plan that bridges our expertise to our clients' desired business results and outcomes. 

Now more than ever, organizations are faced with the immense challenge of maximizing the efficiency of implemented technologies while still empowering users to fully utilize the tools and platforms that they need.  Proper business and IT ownership, system guardrails, on-demand reporting, license optimization, and real-time environment management all become critical in order for organizations to serve, and stay ahead of, their users.

As a critical component of the digital landscape, modern Intranets play a crucial role in fostering communication, breaking down departmental silos, and increasing user effectiveness within an organization by providing a central location for internal communications, document templates, reports, and additional information.  In addition to a centralized location, intuitive and robust navigation and search help users find and utilize information more efficiently while improving productivity and employee engagement. 

Taking full advantage of advanced modern collaboration capabilities often requires moving and consolidating an organization's digital footprint.  As part of this process, all aspects of the future environment should be considered - the environment sitemap, site and content permissions, archiving locations, templatization, and how best to utilize advanced features alongside content such as chat, video conferencing, process automation, and task/project management capabilities. 

In this ever-changing landscape of new digital tools, one constant is the need to invest in providing learning opportunities to staff across the organization.  We know that people learn in different ways, so this should be an all-of-the-above approach - in-person trainings, self-service video and written tutorials, as well as more advanced systems that allow us to build and tailor guided learning plans for staff.

Organizations have an ever-growing set of processes, comprised of people, data, and systems, that are at the heart of who they are as a business.  These processes offer incredible opportunities for organizations to become increasingly efficient, more analytical in their overall effectiveness, and less-error prone as they are standardized - which ultimately allows people to focus more on the work that they enjoy.

Core platforms and services provide a great number of capabilities, but they are not meant to be all things to all people - they are meant to be built upon.  Business process automation and optimization, data collection and validation, and robust customizations that enable virtually unlimited capabilities within the tools that are already being leveraged every day - these all provide the ability to tailor the experience and capabilities to an organization's specific business needs.

One of the most critical priorities for any organization is securing sensitive business information and ensuring adherence to compliance and regulatory policies.  Ongoing planning and maintenance of your compliance score is accomplished by determining which security features are appropriate for your organization, configuration of security rules and policies, and on-going review of your environment, procedures, and available capabilities.